lomboktoto Terms & Conditions

01 Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and lomboktoto ("we", "us", "our", "the Platform") in relation to your use of the lomboktoto website, any sub-domains, mobile interfaces and all related services (collectively, "the Service").

lomboktoto provides an online entertainment information platform covering casino-style games, sports betting markets, live dealer content and associated promotional services. These Terms apply to all players accessing the Service from Malaysia and any other permitted jurisdiction.

If you do not agree with any part of these Terms, you must cease accessing the Service immediately. These Terms should be read alongside the lomboktoto Privacy Policy and Responsible Gambling Policy, both of which form part of this agreement.

02 Definitions

The following definitions apply throughout these Terms and Conditions:

03 Account Eligibility

Access to the lomboktoto Service is subject to the following eligibility criteria, which must be satisfied at all times:

• You must be a natural person aged 21 years or above. lomboktoto strictly prohibits access by persons under 21 years of age.
• You must not be prohibited from participating in online gaming under the laws applicable in your jurisdiction of residence.
• You must provide accurate, complete and current information when registering an Account. Any deliberate misrepresentation is grounds for immediate Account suspension.
• You must not hold more than one active Account with lomboktoto. Multiple accounts are considered a Prohibited Activity and may result in permanent account closure and forfeiture of balances.
• You must not be on any self-exclusion register in a jurisdiction where such measures are legally recognised, or have requested a voluntary exclusion through the lomboktoto responsible gambling process.
• You must be acting on your own behalf and not as an agent, representative or proxy for any other person or organisation.

04 Account Registration

4.1 Registration Process

To access the real-money elements of the Service, a player must complete the registration process by providing a valid username, password, email address, date of birth and any other information reasonably requested by lomboktoto.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. lomboktoto staff will never request your password via any communication channel. If you suspect that your Account has been accessed by an unauthorised party, you must contact lomboktoto support immediately.

Strong passwords combining upper and lower case letters, numbers and symbols are strongly recommended. One-time passwords, security codes or banking authorisation codes must never be shared with any person, including lomboktoto representatives.

4.3 One Account Per Person

Each individual may register only one Account. Where duplicate Accounts are detected, lomboktoto reserves the right to close all related Accounts, withhold any pending withdrawals and void any associated bonus activity. This provision applies regardless of whether a second Account was created inadvertently.

05 Deposits & Withdrawals

5.1 Accepted Payment Methods

lomboktoto supports a range of Malaysian payment methods to facilitate MYR transactions. The availability of any individual method is subject to change without advance notice and may depend on account status, maintenance schedules and technical conditions.

5.2 Deposit Conditions

All deposits must originate from a payment account registered in the Player's own name. Third-party deposits are not permitted. Minimum deposit amounts may vary according to the selected payment method and any applicable promotion. Players should review the amount and terms displayed at the time of each transaction before confirming.

5.3 Withdrawal Conditions

Withdrawals are subject to successful KYC verification. lomboktoto may request government-issued identification, proof of payment method ownership and, where appropriate, evidence of the source of funds. Withdrawals will only be processed to the same payment method used for a deposit or, where that is not possible, to a verified alternative in the Player's name.

Processing times for withdrawals may be longer than for deposits. Any pending wagering requirements must be satisfied before a withdrawal request linked to a bonus balance can be approved.

5.4 Currency

All accounts for Malaysian players are denominated in Malaysian Ringgit (MYR / RM). Where a payment is received in a different currency, a conversion may be applied and the resulting RM amount credited to the Account after any applicable handling difference.

06 Bonuses & Promotions

6.1 General Bonus Terms

All bonuses and promotional credits offered by lomboktoto are subject to individual terms that include, but are not limited to, wagering requirements, minimum deposit amounts, eligible game restrictions, maximum bet rules and expiry periods. These specific terms are communicated at the time of each promotion and take precedence over general guidance.

6.2 Wagering Requirements

A wagering requirement specifies the total real-money turnover that must be completed before bonus funds or bonus-derived winnings can be withdrawn. For example, a 10x wagering requirement applied to a RM100 bonus would require RM1,000 in eligible wagers before the balance becomes withdrawable. Not all game types contribute equally; the applicable game contribution rates will be specified in each promotion's terms.

6.3 Maximum Bet During Bonus Play

Unless explicitly stated otherwise, a maximum bet of RM25 per round or spin applies while a bonus is active. Exceeding this limit may result in the voiding of the bonus and any associated winnings, regardless of the game outcome.

6.4 Bonus Abuse

lomboktoto monitors account activity for patterns consistent with systematic bonus exploitation. Where such activity is identified — including but not limited to low-edge wagering strategies intended solely to satisfy turnover requirements with minimal risk — lomboktoto reserves the right to void the relevant bonus and withhold associated funds.

07 Prohibited Conduct

The following conduct is expressly prohibited when using the lomboktoto Service. Engaging in any prohibited activity may result in immediate Account suspension, forfeiture of Account balance, and referral to relevant authorities where required by law:

• Providing false, misleading or inaccurate information during registration or verification.
• Registering or operating more than one Account.
• Using another person's Account, payment method or identity without their explicit consent and lomboktoto's prior written approval.
• Engaging in or facilitating any form of fraud, money laundering, financial crime or unauthorised financial transaction.
• Exploiting software errors, technical glitches or loopholes in the platform, whether discovered accidentally or through deliberate investigation.
• Colluding with other players, sharing account information across accounts for strategic advantage, or operating as part of a coordinated betting syndicate in a manner designed to circumvent fair-play controls.
• Accessing the Service from a jurisdiction where such activity is expressly prohibited.
• Reverse engineering, copying, scraping, or otherwise reproducing any part of the lomboktoto platform without written authorisation.

08 Intellectual Property

All content on the lomboktoto platform — including but not limited to the brand name, logo, interface design, written copy, layout, graphics and software — is the exclusive intellectual property of lomboktoto or its licensed content providers. No part of the Service may be reproduced, distributed, modified, displayed or exploited for commercial purposes without prior written consent.

Nothing in these Terms grants any player a licence to use lomboktoto trademarks, logos or branding in any form. Players may access the Service solely for personal, non-commercial entertainment purposes.

09 Limitation of Liability

To the fullest extent permitted by applicable law, lomboktoto and its associated entities, officers and service providers shall not be liable for any direct, indirect, incidental, consequential, special or punitive damages arising from your use of, or inability to use, the Service. This includes but is not limited to:

• Financial losses arising from wagering, betting or promotional activity.
• Delays or interruptions to the Service caused by circumstances beyond our reasonable control, including scheduled maintenance, network outages or third-party payment provider issues.
• Loss of data or Account information arising from circumstances outside lomboktoto's direct control.
• Decisions made by payment processors, banking institutions or e-wallet providers regarding the timing or approval of transactions.

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, except where such warranties cannot be excluded under applicable Malaysian or international consumer protection law.

10 Responsible Gambling

lomboktoto is committed to supporting responsible play for all users. Gambling must be treated as a form of paid entertainment, never as a method for generating income or recovering financial losses.

Players are encouraged to set personal deposit, session and wager limits before beginning play. Requests for account cooling-off periods, temporary self-exclusion or permanent account closure on responsible gambling grounds will be processed promptly and without pressure. Players who have requested exclusion must not attempt to open new accounts during the exclusion period.

Where a player displays behaviour consistent with problem gambling — including escalating wager sizes, frequent large deposits, repeated requests to remove previously applied limits, or communication indicating financial distress — lomboktoto reserves the right to restrict the account pending a responsible gambling review.

11 Account Suspension & Closure

11.1 Suspension by lomboktoto

lomboktoto reserves the right to suspend or restrict any Account at any time without prior notice where there is a reasonable suspicion of fraudulent activity, a breach of these Terms, an unresolved KYC requirement, or a risk-management concern. During a suspension, the relevant Account balance may be withheld pending investigation.

11.2 Closure by the Player

A player may request permanent Account closure at any time by contacting support. Before closure is processed, lomboktoto may require completion of any outstanding KYC verification to facilitate the return of any eligible remaining balance. Accounts closed at a player's request for responsible gambling reasons will not be reopened at that player's request during any stated exclusion period.

11.3 Effect of Closure

Upon Account closure, any bonus credits and promotional balances subject to incomplete wagering requirements will be voided. Confirmed, withdrawable real-money balances will be returned via a verified payment method subject to any applicable minimum withdrawal threshold.

12 Governing Law

These Terms shall be interpreted in accordance with applicable international online gaming regulations and the laws of the jurisdiction under which lomboktoto holds its operating authorisation. Players accessing the Service from Malaysia accept responsibility for ensuring that their participation complies with Malaysian law and any other local legislation applicable in their place of residence.

Where a dispute arises in connection with these Terms or the operation of a player's Account that cannot be resolved through direct contact with lomboktoto support, the parties agree to engage in good faith discussions before pursuing any formal dispute resolution process.

13 Amendments

lomboktoto reserves the right to amend, update or replace these Terms and Conditions at any time. Where changes are material, reasonable notice will be communicated to registered players via email or a platform notification prior to the effective date of the revision, unless the amendment is required by law or regulation, in which case it may take immediate effect.

Continued use of the Service after the effective date of any revision constitutes acceptance of the updated Terms. Players who do not agree with a revision should cease using the Service and request Account closure before the effective date where practicable.

The date shown at the top of this page ("Last updated") reflects the most recent version of these Terms.

14 Contact Us

If you have questions about any clause in these Terms, require clarification on your account status or wish to make a formal complaint, you may contact the lomboktoto support team using the details below:

Support email: [email protected]

Live chat: Available 24 hours a day, 7 days a week through the lomboktoto platform.

Please include your registered account username and a clear description of your enquiry when contacting support to help us respond accurately and promptly. Do not include your full password or one-time banking codes in any support message.

For responsible gambling support or to request account limits and self-exclusion, please visit the Responsible Gambling section of the lomboktoto site.